🐾 Best Friend – Account Deletion Instructions
Requesting Account Deletion
If you would like to delete your Best Friend account and all associated data, you can submit a deletion request at any time.
To request deletion, please email:
support@bestfriendapp.com
Subject: Delete My Account
Please include the email address associated with your account so we can verify ownership.
What Happens When Your Account Is Deleted
When we process your deletion request, we permanently remove:
Your Best Friend account
All pet profiles you created
Weight history
Vaccine records
Medication and reminder data
Any cloud‑stored data linked to your account
Once deletion is complete, this data cannot be recovered.
Data We May Retain
We do not retain any personal data after your account is deleted.
However, we may keep minimal technical logs (e.g., server security logs) for up to 30 days for fraud prevention and system integrity. These logs do not contain pet data or personal profile information.
How Long Deletion Takes
Account deletion requests are processed within 30 days.
You will receive a confirmation email once your account has been deleted.
Need Help?
If you have questions about your data or need assistance, contact us at:
support@bestfriendapp.com